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FAQ

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  • QHow long does it take to get a reply after we have sent you a request for quotation?
    A

    We will get back to you within 12 hours of receiving your enquiry during the working day.

  • QAre you a direct manufacturer or a trading company?
    A

    We are a factory that combines raw material weaving and finished product processing, with a weaving factory and two finished product processing factories. We also have our own international trade department and we produce and sell our own products.

  • QWhat products can you offer?
    A

    We provide professional hotel linen products, from boutique hotels to 7-star hotels.

  • QWhat are the main areas of application for your products?
    A

    Mainly hotel textiles, but also home textiles.

  • QCan you do products customization?
    A

    Yes, we mainly do customized products, we customize fabrics and towels according to logo drawings or samples provided by our customers.

  • QWhat is the production capacity of your company?
    A

    Monthly production capacity of 10,000 sets.

  • Q How many employees do you have in your company and how many of them are technical staff?
    A

    There are more than 400 employees in our company, including 80 marketing staff and 280 workers.

  • QHow does your company guarantee the quality of your products?
    A

    We buy the raw material of Xinjiang long-staple cotton for weaving, the raw material will have the corresponding inspection after the weaving is completed, for the final finished product, we will do 100% full inspection according to the customer's requirements and international standards.

  • QWhat is the payment method?
    A

    When quoting, we will confirm with you the method of transaction, FOB, CIF, CNF, or other methods. For bulk production, we usually pay 30% in advance and then the balance when we see the bill of lading. The payment method we ly use is T/T, of course, L/C is also acceptable.

  • QHow are the goods delivered to the customer?
    A

    Usually we ship by sea, because we are in Nantong, only 100km away from Shanghai port, so it is very convenient to export by sea. Of course, if the customer's goods is urgent, we can also deliver by air, or even by international express UPS, TNT, DHL, Nice Express, etc. quickly.

  • QWhere do you export your goods to?
    A

    Our products are mainly exported to the Middle East, South East Asia and European countries.